Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from jane-jewels.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card details), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.

Text Marketing & Notifications

By entering your phone number at checkout, subscribing via our form, or opting in through other methods, you agree that we may send you text notifications (for your order, including abandoned cart reminders) and marketing offers. Text marketing messages will not exceed a reasonable number per month. Consent is not a condition of purchase.

If you wish to unsubscribe, reply STOP to any message sent by us or use the unsubscribe link provided in our messages. Message and data rates may apply.

For assistance, reply HELP to any message or contact us at info@jane-jewels.com.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you

  • Screen orders for potential risk or fraud

  • Provide you with information or advertising relating to our products or services (when aligned with your preferences)

We use the Device Information to:

  • Screen for potential risk and fraud (particularly your IP address)

  • Improve and optimize our Site

  • Generate analytics about customer browsing behavior

  • Assess the success of our marketing and advertising campaigns

Sharing your Personal Information

We share your Personal Information with third parties to help us operate our business.

For example:

You can opt out of Google Analytics at: https://tools.google.com/dlpage/gaoptout.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising:

You can also opt out via the Digital Advertising Alliance: http://optout.aboutads.info/.

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and request correction, updating, or deletion. To exercise this right, please contact us at info@jane-jewels.com.

Please note that your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you request deletion.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.

SMS Privacy

By opting into SMS marketing, you also agree to our Messaging Terms and Messaging Privacy Policy.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us at:

Email: info@jane-jewels.com